Getting Started
When you realised that you needed care, you may have approached us directly; alternatively, you may have been referred to us by the local authorities/health service and which might be funding some or all of your care.
Information about you which is passed to us will be dealt with sensitively and in confidence.
Step By Step Process
Schedule a formal assessment.
We learn more about your likes and dislikes
Talk with the family and understand their expectations for the family member.
Discuss and develop a personal care plan for their loved one.
Conduct a Needs Assessment – Assess the loved one and their environment to develop a care plan suitable for their environment.
Develop a weekly schedule based on the care needed and critical times.
Discuss Unicorn Healthcare Services policy and procedures, service user rights and responsibilities, emergency plan, and complaint procedures.
See Our Service User Handbook
Complaints, Compliments and Feedback Form
We would love to hear your thoughts, concerns or problems so we can improve or continue providing a great service! Please note you can remain anonymous if you would like and not complete the Name field
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